Questions Answered, Stories Unfolded
Every answer brings you closer to the heart of your stay at The Narrative Hotel.
What time is check-in and check-out?
Check-in is from 3:00 PM. Check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability.
What is your cancellation policy?
Cancellation terms vary depending on the rate plan booked. Please refer to your confirmation email or contact our reservations team for details.
Is a deposit required?
Yes. A valid credit card is required to confirm your reservation. Some rate plans may require a deposit.
Can I modify my reservation after booking?
Changes may be possible depending on your rate. Please contact us directly for assistance with modifications.
Adults-Only Policy
Is the hotel family-friendly?
The Narrative Hotel is an adults-only property. Guests must be 16 years or older. Our atmosphere is curated to provide peace, connection, and design-forward inspiration for mature travelers.
Hotel Amenities
Do you offer complimentary Wi-Fi?
Yes. High-speed wireless internet is available throughout the hotel and in all guest rooms.
Is there a gym on property?
Not at this time. We are working on a partnership with a nearby hotel to offer our guests access to fitness facilities. Please check with our concierge during your stay for current availability.
Do you have a spa?
We do not have a full spa on site, but in-room massage and wellness treatments are available with advance booking.
Is there a pool?
Yes, our ground-level outdoor pool is open daily for lounging and cooling off in the Cabo sun.
Dining & Drinking
What dining options are available?
- Bermejo: Signature restaurant led by Chef Javier Plascencia, open for dinner
- Chapter One: An all-day café offering fresh coffee, breakfast, and light fare
- Chapter Five: A cocktail experience with panoramic views
Is breakfast included?
Select rate plans include breakfast. Otherwise, breakfast is available for purchase at Chapter One.
Do you offer room service?
Yes. In-room dining is available daily from 7:00 AM to 10:00 PM.
Can you accommodate dietary restrictions?
Yes. Please inform our team of any allergies or special dietary needs — our culinary team will be happy to personalize your experience.
Concierge Services
Do you help arrange experiences and excursions?
Yes. Our concierge team curates locally inspired activities to enrich your stay. Offerings may include:
- Private dinners with Chef Javier Plascencia (on- or off-site)
- Off-site private cooking classes with Chef Javier
- Guided beach hikes and coastal nature walks
- Surf sessions and paddleboarding adventures
- Private boat outings to nearby coves
- Artisan-led culinary or craft workshops
- Local architecture and design tours
*Activities vary seasonally. Please contact us before your arrival to explore current offerings.*
Getting Here
How far is the hotel from the airport?
The Narrative Hotel is approximately 40 minutes from Los Cabos International Airport (SJD) by car.
Do you offer airport transfers?
Yes. Private transportation can be arranged with advance notice. Please reach out to our concierge team for assistance.
Is parking available?
Yes. Valet parking is available for all registered guests.
Policies
Are pets allowed?
No. At this time, The Narrative Hotel is not a pet-friendly property.
Is smoking permitted?
The property is 100% smoke-free. Designated outdoor smoking areas are available upon request.